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AUG
30

Windows 8.1 End of Life is January 2023

 As the end of 2022 approaches in the coming months, so does the support for Windows 8.1. That's right, Windows 8.1 will reach end of support on January 10th, 2023, that means that technical assistance and software updates for 8.1 will no longer be offered. Not only will Microsoft halt software updates to Windows 8.1, but the company will be halting security patches as well.

If you or your business is still running on Windows 8.1, here are a couple things to know moving forward:
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  450 Hits
450 Hits
JUL
29

What is Multifactor Authentication?

Going the extra mile to keep your information more secure may not be as complicated as you'd expect. One of the easiest (and often most common) ways to make your online accounts more secure is to enable multifactor authentication (MFA). Sometimes called "two-factor" authentication, "two-step" verification, or TOTP (Time based one-time password), this process ensures that when an online service detects a login from you that it really is you logging in.
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  508 Hits
508 Hits
JUL
27

Server or Desktop: Does it Matter?

When thinking about tools and platforms for your business, it can sometimes be difficult to define the line between cutting costs, improving workflow efficiency, and setting up diminishing returns. Oftentimes, small businesses or startups may be tempted to use a desktop or laptop computer as a cheaper alternative to a dedicated server. This mistake can not only put you at risk of data loss, but also could have your business miss out on some of the best perks of a dedicated server.

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  123 Hits
123 Hits
JUN
20

Protect Yourself from Fake Tech Support Scams

Regardless of the size of your home or business, it's likely that somewhere along the way you will require the help of a tech support professional. Most of the time, the best course of action is to look for the IT team your company employs within its walls, or the third-party company they rely on for help. Sometimes, the best course of action is calling the manufacturer or developer of the product or software that is causing problems.

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  155 Hits
155 Hits
MAY
17

Understanding and Defending Against Social Engineering

Every year, security technology gets more and more intricate. The tools we have at our disposal to defend against malware, direct hacking, DDoS attacks, data breaches and more have been consistently improving as bad actors continue to innovate on the technology they use to attack businesses. However, while this battle is constantly waged over a virtual field, the overwhelming majority of attacks are still perpetrated through a single old-fashioned tactic: social engineering.

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  1324 Hits
1324 Hits
FEB
17

It's Time to Embrace Endpoint Detection and Response

Computer security is a constant battle. Cybersecurity experts and researchers are continually working to thwart attacks, but attackers are finding new ways to exploit unsecured machines just as quickly. As such, traditional tools for identifying and snuffing out malware are no longer sufficient on their own – a better way is needed.  

Endpoint Detection and Response (EDR) provides a means for business owners needing to protect their networks from malicious software.

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  1591 Hits
1591 Hits
JAN
28

Standardize Tech for an Efficient Workplace

When it comes to buying equipment for a workforce, you're faced with a balancing act. Between the cost of the equipment, its capabilities, and its practicality, it can be hard to narrow down what the ideal workplace machine will look like. To top it off, the issue is made even more confusing thanks to widespread supply issues for computer components. Despite all this, standardizing your workplace's computing infrastructure can have real effects on a company's bottom line.

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  820 Hits
820 Hits
DEC
10

Should I Let My Browser Allow Notifications?

When browsing the internet, some of us may encounter a very familiar pop-up on the top-left corner of the screen: "This website wants to show notifications." In some cases, these push notifications can be useful to the end-user. Push notifications enabled on Facebook, for instance, may allow a user to see what their friends have messaged them, even when they're not currently browsing Facebook itself. Unfortunately, some websites have recently seen fit to take advantage of consumer trust and have been using these push notifications (and other granted browser permissions) to malign purposes.

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  1106 Hits
1106 Hits
OCT
04

Windows 11 Rolls Out Today!

In 2015, Microsoft said that Windows 10 would be the last versioned release of the operating system. So it came as a surprise to many when the company announced the upcoming release of Windows 11 earlier this year. If you're not inclined to keep up with the latest technology, this may come as a bit of a surprise, and you may be wondering how such an upgrade will affect the IT infrastructure of your business. The tech news world has been aflutter with information and speculation as to the nature of the Windows 11 update, but now that there are more concrete facts, here's what you need to know: 

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  1652 Hits
1652 Hits
SEP
09

Prevent Disaster and Downtime with Data Backups

If you've ever been the victim of data loss, a hack, malware or similar without a backup, you know the sting of losing hard work and vital company data when things go wrong. Data loss without a backup, at a best-case scenario, can cause the loss of countless hours and dollars spent. At a worst-case scenario, data loss without a backup can lead to irrecoverable damage to a business. Research has shown that after a catastrophic data loss, 40 to 60% of small businesses will never reopen.  

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  262 Hits
262 Hits
OCT
21

2020 Technology Gift Guide

Believe it or not, Christmas is right around the corner and you'll want to jump on the Christmas shopping early this year. While many families have the long-standing tradition of going Black Friday shopping the day after Thanksgiving, many stores are shutting their doors on Thanksgiving and promoting sales for months instead of for 24 hours. Though it's all in efforts to keep people safe, this could potentially change the way we shop for Christmas gifts moving forward. According to Clark Howard, we're more likely to see sales in October and November, with a drastic increase in prices after December 11th. To help you get your shopping done early, we decided to release our 2020 Technology Gift Guide early this year. Check out these gifts selected by the whole Technical Resource Solutions team! 

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  1462 Hits
1462 Hits
OCT
10

Dig to the Truth about Phishing

My humans bring me to work with them every day; they wouldn't have it any other way. Unlike my humans, I can sit in on meetings, listen to ideas and think about solutions to problems and then I can go take a nap: they can't. Life is good that way. But you know when life isn't good? When a customer comes in angry because they got scammed and wakes me up from my nap - it really raises the fur on the back of my neck. 

You see, I know the various methods hackers use when they are on a phishing expedition and my human's customers need to be watchdogs about it. I'll let you in on a little secret I have learned in this business: if it looks suspicious—it most likely is, but sometimes it can look 100 percent legitimate. 

You may receive a message from what looks like your:
  • Bank
  • Credit card company
  • Google
  • Microsoft Office 
  •  Web design company
  • IT company
  • PayPal
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  2059 Hits
2059 Hits
SEP
19

How to Filter Data in Excel 2018

Sometimes when you're working on a project on an Excel spreadsheet, you don't need to see all of the information. It often can be more helpful to only show a certain category of data. For example, if a corporation had a massive list of every order they have in the system, they may only need to see the pending ones - which is when it might be helpful to filter data.

Well luckily, Excel can help you temporarily hide all of the information you don't need – see below for instructions on how to filter the plethora of data on your spreadsheet. 

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  684 Hits
684 Hits
NOV
19

Sniffing Out the Benefits of Windows 10

Microsoft tried to do too many things, too soon with Windows 8. Its desktop "tiles" resembled those used on a tablet or phone, but they confused people. Tablets were trendy, but crossovers were like genetically modified cats (the horror!); nobody knew quite what to do with them.

After being swatted on the nose often enough over Windows 8, Microsoft introduced Windows 10 this year. It's the first true hybrid version of an operating system that shares the best features of a computer, a tablet, a smart phone, and an XBox One. Think of it as the Labradoodle of the tech world: loyal, friendly, easy to bond with, but without the endless shedding and whatever it is that makes people sneeze.

  2894 Hits
2894 Hits
AUG
07

Sit, Stay & Listen Before Buying Your Next Laptop

As someone with hypersensitive hearing, it's easy for me to hear beyond the words of a conversation, which means that if someone is really happy – or really frustrated – I know about it pretty quickly.

Sometimes people sound frustrated when they bring their new laptops or tablets to a meeting, and they've forgotten a cord, can't find a file, or find out their new device isn't compatible with their existing software. Business people like it when their applications work, when they can see the screen, and when they don't have to plug it into the wall to make sure it runs during an entire meeting.

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  3603 Hits
3603 Hits
OCT
21

Are Your Passwords Secure?

This spring we learned about the Heartbleed bug and that in light of the bug, reminded that we should change our passwords. All of them. Immediately, if not sooner.

Changing a password can be overwhelming because we all want to make sure it is something we can remember. Changing *all* of our passwords is even more daunting.

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  2376 Hits
2376 Hits
JUL
02

Split Screen in Excel 2010

When dealing with large amounts of data in an Excel worksheet, you often need to use the Split Screen item on the ribbon or menu. This option divides your screen into 4 sections and allows you to scroll through these sections while keeping other sections of your worksheet visible.

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  8526 Hits
8526 Hits
JUL
02

Freeze Panes in Excel 2010

When dealing with large amounts of data in an Excel workbook, you often need to use the Freeze Panes item on the ribbon. This option allows you to keep a certain area visible as you scroll to other parts of your worksheet. You can freeze rows, columns or both rows and columns. Be sure to click on each video to view the tutorial!

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  17366 Hits
17366 Hits
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