Desktop and Laptop Services

What are desktop computers?

A desktop computer is the most basic component in any IT environment. They are used both at home and in the office, but because they are so popular, they are often overlooked when it comes to maintenance. Keeping desktop computers controlled is vital to the operation of any business network.

Several parts work together to keep desktop computers running smoothly. Having a current Operating System (OS) with the most recent updates enables the user to have a better experience. (Keep in mind that such systems must be configured appropriately to make operations smooth and productive.) 

The latest Operating System for Windows is Windows 10. If your desktop is running on anything less than Windows 10, an upgrade is required. 

Computer Health

The health of your computer is imperative to its smooth operation, but once again is usually overlooked. Some problems that may occur if your computer is old or defective include:

  • Data loss
  • File corruption
  • Slow performance
  • Ransomware

There are many ways to prevent viruses, corruption, worms, trojans, and potentially dangerous user behaviors. Preventative measures may be as easy as running with a non-administrator account rather than one with full computer access or may require the help of an experienced and knowledgeable IT professional.

Our in-house IT team is here to make sure that your system is healthy and running smoothly. We have technical support specialists who can help you with everything from monitoring the health of your computer to giving you guidance regarding the most functional desktop computer for your employees and budget.

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Laptops

Laptops are very convenient and have become more popular over the years with the increase of remote employees. While they can be extremely beneficial in the workplace, they can also add a risk-factor to your business. Some things you might consider when looking at using laptops are:

  • How do I protect my data?
  • What happens if I lose the laptop?
  • What if it’s damaged?

Security

Email and files can be centralized to a server, and security can be put in place to prevent access to your data. Some of these security measures may include:

  • Hard drive encryption
  • VPN connections to the office
  • Strong password management

The portability of laptops makes them ideal, but this aspect can also put your computer in harm’s way. As you use your laptop in a coffee shop, airport, hotel, or other provider of public Wi-Fi, you run the risk of connecting to potentially dangerous networks that may contain viruses. These viruses could infect your laptop and cause a safety risk for your data.

For example, you may think you’re safe if the Wi-Fi is password-protected, but that just means that everyone using the same password-protected Wi-Fi can gain access to your data as well. In this case, a VPN would be beneficial to protect your data.

We highly recommend you take the necessary precautions to guarantee your company and data will be safe, and we can help you do just that. Our experienced team is ready to step in to provide the information and resources needed to protect your business from the security issues that laptops present.

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