"Our Business is Making Technology
Work for Your Business"

About Us

The Company

Technical Resource Solutions, LLC is a Business Technology service provider, catering our solutions and services to the needs of each individual client. Whether it is with day-to-day technology issues, the design of multi-site networks, security or website design & development we can define and implement the correct solution. There was a time when things such as servers, email, VoIP phones, firewalls / security, enterprise level backups, and highly funnctional websites were reserved for companies who had large IT budgets, infrastructure and staff. This has changed in the last several years and all of these things are now within the reach of all businesses. We can assist you in making technology work for your business. Feel free to contact us either by email or phone with any questions you may have, or to set up an appointment for an IT needs assessment or Website consultation.

The Owners

Arlene Dickerson

President | Co-Owner

Arlene is the President and Co-Founder of Technical Resource Solutions, LLC (TRS). She works with new and existing clients on both Web & IT projects. Her primary role is Director of Web Design & Development; she is also the lead for all client related business software migration projects. She has a Bachelor's degree in Business Administration, experience with numerous complex business tools and accounting packages including an advanced working knowledge of Excel. Arlene has over 25 years of experience with a strong background in accounting system conversions on both PC and mainframe platforms. Prior to co-founding TRS, Arlene held several senior positions such as Controller, Director of Financial Reporting and CFO. Her final corporate role was as a Securitization Officer where she served for eight years on Project Management teams originating credit card portfolios that included creation of complex reporting to investors and implementation of highly secure websites for product offerings.

Arlene also volunteers with local animal rescue groups where she fosters dogs and assists with their adoption process.

Scott Lavelle

Senior Vice-President | Co-Owner

Scott is the Senior Vice-President and Co-Founder of Technical Resource Solutions, LLC (TRS). His primary role is Director of Technology and works within both the Information Technology (IT) and Web divisions of the business. Scott obtained his Bachelor's degree in Computer Information Systems and has a wide variety of experience including mainframe programming, end-user training, network design/implementation, desktop & server support and website development. His certifications include A+, Microsoft® Certified Professional (MCP) and Microsoft® Certified Systems Engineer (MCSE); Scott was the first Joomla! Certified Administrator in the United States. Regardless of the business size or industry, his extensive background enables him to accurately assess IT needs, implement appropriate strategies for applying technology, and achieve positive results. Scott strives not only to correct existing problems and provide well-planned solutions, but also to educate business owners and staff so they can be more productive. Scott has over 25 years of experience in Information Technology.

The Staff

David Lee
Technology Specialist
Reid Wackermann
Technology Specialist
Jennifer Lee Davis
Website Administrator
Denise Frausto
Denise Frausto
Technical Administrative Assistant